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Quality & supply

How the product is made, what the documents cover, and what we will not claim.

Manufacturing model

GeNing places production orders directly with partner factories and organises manufacturing against our own product specification. The product is supplied by GeNing: we are accountable for the grade, the documents and the delivery, not only for forwarding a manufacturer's catalogue item.

This is a contract-manufacturing model, not a claim of wholly owned plant. Where a grade is taken from a manufacturer's standard range instead of being produced to our specification, the quotation names the source. Partner factories, laboratories and certifications remain theirs; we do not present them as GeNing assets.

Quality values and documents are issued for the grade actually supplied. A data sheet belonging to another grade — even one with the same C.I. number — is not used as a substitute.

How a request is handled

StepWhat happensWhat you receive
01 RequirementWe read C.I., system, target performance, volume and destination — or the problem, if the grade is open.Confirmation of what is missing, if anything.
02 Grade proposalCandidate grades are selected against your system, with the data that applies to it.Short list with the relevant properties, not a catalogue dump.
03 Sample & trialSample is prepared with its matching document set; trial questions go to the production partner.Sample, TDS/SDS, and a named contact for the trial.
04 QuotationPacking, quantity, lead time and price are confirmed per order.Quotation stating grade, packing and validity.

Documents

Every grade can be supplied with a technical data sheet, a safety data sheet and, against a shipped batch, a certificate of analysis. Documents are provided on request so that the version you receive matches the grade and batch you are buying.

How to request documents →

What we do not claim

Send the requirement — we answer with grades and data.

C.I. number or application, volume and destination. If you do not know the grade yet, describe the system and we will propose candidates.

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